Web Direct Brands, Inc. - USHake.com

Return Policy

UShake.com guarantees satisfaction with all products and we will refund the purchase price of any in-stock item that the buyer is not 100% satisfied with. We will accept returns within 30 days from the date of purchase under the following conditions:

All returned items are subject to a 15% restocking charge.
Buyer must return the item in the same condition that we shipped it in, with return shipping pre-paid.
Custom made or special ordered items may not be returned.

To return an item, simply complete the following form and an associate will be in contact with you shortly.

Billing Information (exactly as used when ordering)

All fields are required

First Name:
Last Name:
Email:
Phone number:
Invoice # (Order ID if invoice # is not available):
Item(s) to be returned:
Reason for returning:

Damaged during shipping (also see below)
Incorrect item shipped
Incorrect item ordered
Manufacturers defect
No longer want the item
Other (please explain)

By checking this box, I agree with ushake.com Return Policy.

SHIPPING DAMAGE

Items damaged during shipping will be refunded in accordance with the shippers refund policy. Please call UPS at 1-800-PICK-UPS (1-800-742-5877) or FedEx at 1-800-Go-FedEx (1-800-463-3339) before opening the package. Please also review UPS Terms & Conditions and FedEx Terms & Conditions for more information.

Please call 813-920-7259 for more information.